Last Updated: 08-01-2024

Returns

Thank you for choosing Industryshoppy.in (“we,” “us,” “our”). We strive to provide a seamless shopping experience. If you’re not entirely satisfied with your purchase, we’re here to help.

Eligibility

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You must provide a valid proof of purchase.

Timeframe

You have 07 days from the date of delivery to initiate a return.

Process

To initiate a return, please contact our customer support team at support@industryshoppy.in to receive a Return Authorization. Kindly include your order number and details about the product you’d like to return.

Shipping

You will be responsible for arranging and paying for the return shipping. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds

Once we receive your returned item, our team will inspect it and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. The timing of your refund may vary based on your payment provider’s policies.

Exchanges

If you wish to exchange your item for a different product, please contact our customer support team. Exchanges are subject to product availability and may involve additional shipping costs.

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item for a replacement or refund.

Contact Us

If you have any questions about our Return and Refund Policy, please contact us at support@industryshoppy.in